For Malaysian shoppers, delivery normally takes 2–5 business days.

For other countries, the estimated time is outlined in our Shipping page.

Our return & exchange policy coverage may be found in our Return Policy page.

Just get in touch with us using our Contact Us form. Edits are only allowed/possible before your products are shipped.

Our shipping partner will send you a message with the tracking number along with the courier used.

All Lovelysuri customer support can be reached via our Contact Page.

Please contact us immediately, preferably before 12 noon, which is our cut off time for delivery for the day.

We only serves Malaysia and a selected South East Asian countries for now.

The list are in our Shipping page.

Depending on the size of the items, we will try to make sure your orders come in one package.

However, for any reasons the items cannot be packed together, we will ship them separately.